Privacy Policy

Who we are

Our website address is: https://canamcurrency.com

Contact forms and Cookies

If you leave chat with a representative or send a message through our site you may opt-in to saving your name, email address and website in cookies. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics, who we share your data with and how long we retain your data

If you send a message through the site, the data and its metadata are retained indefinitely.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor messages may be checked through an automated spam detection service.

Additional information

In case you’re using Google Web Fonts (default) or playing videos or sounds via YouTube or Vimeo in Slider Revolution we recommend to add the corresponding text phrase to your privacy police:

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited. If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

Information We Collect

We collect information from you when you voluntarily provide it to us through lead generation processes. The information we collect may include:
  1. Name
  2. Email
  3. Address
  4. Phone Number
  5. Any other information you choose to share with us voluntarily

How We Use the Information

We use the information collected solely for the purpose of providing you with the services you have requested or inquired about. This may include responding to your inquiries, providing customer support, and processing transactions related to currency exchange services.

Data Sharing and Disclosure

We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes. Your personal information is treated as confidential and is only accessible to authorized personnel who require access to perform their duties related to providing you with our services.

We may share your information in the following circumstances:

With trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential.
When required by law or to respond to legal processes.
Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption to ensure the security of data transmitted over the internet. However, no data transmission or storage method can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Your Choices and Control

You have the right to access, update, or delete your personal information at any time. If you wish to exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

How do we protect visitor information?

We have strong security measures in place to protect your personal information. It is stored on secure networks and can only be accessed by a limited number of authorized individuals. These people are required to keep your information confidential and safe.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our information practices. Any updates will be posted on this page, and the “Effective Date” at the top will indicate the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

A compliant Privacy Policy must state that

“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CanAm Currency Exchange
Address: 3234 Dougall Ave, Windsor, ON, N9E1S6
Email: support@canamcurrency.com

Please note that this Privacy Policy applies specifically to users located in Canada. If you are accessing our website from outside Canada, you acknowledge and agree that your information may be transferred to, stored, and processed in Canada, where data protection and privacy regulations may differ from those in your country.

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